1. Acceptance of Terms
By accessing and using the services provided by Cloudoes ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and Cloudoes regarding your use of our viral marketing and advertising services.

2. Description of Services
Cloudoes provides digital marketing services including but not limited to content creation, social media advertising campaign management, viral strategy development, and analytics reporting. Our services are designed to increase brand visibility, engagement, and sales through strategic placement of advertisements on platforms including Meta (Facebook/Instagram) and TikTok. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Client Obligations and Responsibilities
As a client, you agree to provide accurate, complete, and current information about your business, products, and services. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. You must have the legal authority to enter into this agreement and to authorize us to advertise on behalf of your business.

4. Payment Terms and Pricing
All fees for our services are outlined in our pricing packages and must be paid in full before campaign initiation. Prices are subject to change with notice. The Starter Boost package costs $150 (with $50 allocated to marketing spend), the Viral Growth package costs $350 (with $110 allocated to marketing spend), and Enterprise packages are custom quoted. Payment is non-refundable once campaigns have gone live, as funds are immediately allocated to advertising platforms and content production.

5. Performance Guarantees and View Targets
We guarantee specific view counts as outlined in your selected package: 100,000 views for Starter Boost and 350,000 views for Viral Growth. We commit to continuous posting and optimization until these targets are achieved. However, we do not guarantee specific conversion rates, sales volumes, or return on investment (ROI), as these depend on factors beyond our control including market conditions, product appeal, and pricing strategy.

6. Content Ownership and Intellectual Property
Upon full payment, you retain ownership of any original content specifically created for your campaigns, including videos, graphics, and copy. However, Cloudoes retains the right to use anonymized versions of this content for portfolio, case study, and marketing purposes. We retain ownership of our proprietary methodologies, strategies, and tools used in the delivery of services. You grant us a limited license to use your trademarks, logos, and brand materials solely for the purpose of executing your advertising campaigns.

7. Platform Policies and Compliance
You acknowledge that all advertising campaigns are subject to the terms of service, advertising policies, and community guidelines of third-party platforms including Meta and TikTok. We are not responsible for account suspensions, ad rejections, or platform policy changes that may affect campaign performance. You agree to comply with all applicable laws and regulations regarding advertising, including truth-in-advertising standards and data protection laws such as GDPR where applicable.

8. Limitation of Liability
To the maximum extent permitted by law, Cloudoes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, arising out of or relating to your use of our services. Our total liability for any claim arising from these terms shall not exceed the total amount paid by you for the specific service giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.

9. Confidentiality and Data Protection
We agree to keep confidential all proprietary business information you share with us during the business analysis and campaign execution phases. Similarly, you agree to keep confidential any proprietary strategies or methodologies we disclose to you. We process personal data in accordance with applicable data protection laws. By using our services, you consent to our collection and use of data as described in our Privacy Policy. We implement reasonable security measures to protect your data but cannot guarantee absolute security.

10. Campaign Modifications and Cancellations
Once a campaign has been initiated, modifications to targeting, creative elements, or budget allocation may be requested but are subject to platform approval timelines and additional fees if significant rework is required. Cancellations requested before campaign launch may be eligible for partial refund minus any costs already incurred for content production or platform setup. After campaign launch, no cancellations or refunds are permitted as funds are committed to advertising platforms.

11. Term and Termination
These Terms of Service remain in effect until terminated by either party. You may terminate your use of our services at any time by providing written notice. We may terminate or suspend your access to services immediately if you breach these terms, engage in fraudulent activity, or if your business operates in a prohibited industry. Upon termination, all outstanding fees become immediately due, and any guaranteed view counts not yet achieved are forfeited.

12. Dispute Resolution and Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Greece, without regard to its conflict of law provisions. Any dispute arising from these terms shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through mediation in Chalkis, Greece. If mediation is unsuccessful, parties agree to submit to the exclusive jurisdiction of the courts of Chalkis, Greece. You waive any objection to this venue.

13. Force Majeure
Cloudoes shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, facilities, fuel,